Latest Updates

February 2025 Update

• Launch of the IDDO Ombuds program

• New Quick Start: Know Your Rights(2-page
  guide)

• Updated Full-Length Know Your Rights Guidebook
  (doubled in size, now includes Table of Contents)

• Grievance Process Counter Arguments: Next
  update expected March 2025

May 2024 Update

• Fair Hearing rights re-established (Case FH#8701340R)

• Key findings:

  1. Individuals denied a community class have a right to a Fair Hearing.

  2. "Duplicate" = only if explicitly offered instead of another waiver service.

  3. Denials beyond official IDGS definitions rejected.

  4. Review found initial denial incorrect.

  5. Best parts: page 21 & 23 of the official findings PDF

Visual Process Map

Resources